Who should do this training?
Managers, Supervisors, Team Leaders and anyone else wishing to learn about how to communicate assertively in the workplace.
How long does the course go for?
The duration of this workshop can be between half-a-day and one-day, depending on your needs.
What is the cost?
Special rates can be negotiated for programs conducted by Training Services Australia on behalf of our clients, exclusively for their personnel.
Where are the training locations?
We offer in-house client specific training for this course that can be run at the clients premises, our training centre in Perth or overseas and throughout regional Australia as well as all capital cities including Darwin, Adelaide, Sydney, Melbourne, Brisbane and Canberra.
Why choose us?
We have more than 18 years experience in delivery of vocational education and training and we work with many of Australia’s leading employers.
When is the course available?
In-house private training can be arranged at a time and date suitable to your business.
Are there any course pre-requisites?
No qualifications are necessary to participate in this workshop.
What topics are included?
- About assertiveness
- Passive, aggressive and assertive behaviour
- Saying ‘no’
- Assertiveness techniques
- Choosing assertive words
- Planning your behaviour in difficult situations
- Towards assertiveness
- Techniques for dealing with particular situations
What about homework and assessment requirements?
There is no homework or assessment requirements for this workshop.
Need more information?
For further information you can contact us here or call us on 08 9422 6444.