Training Services Australia

BSB40812 Assessment Requirements

The Certificate IV in Frontline Management is a competency-based qualification. This means that in order to attain the qualification, students need to do more than just attend the training. They also need to provide evidence that they have understood the training and applied it in the workplace.
This requirement means that it is not possible to complete all of the assessment requirements during the face-to-face training.
Note: As part of the process of checking students’ understanding during the training, and in an attempt to balance the assessment workload, TSA provides students with opportunities to generate some evidence for assessment during the face-to-face training.

Assessment methods

Students are required to complete a set of assessment tasks for each module they undertake. Satisfactory completion of all assessment tasks is required before a credential can be awarded. Examples of the evidence typically requested from students as part of their assessment tasks include:

  • Answers to knowledge-based questions and questions demonstrating students’ application of the required knowledge
  • Completion of case studies
  • Descriptions by students of how they have responded to various scenarios in the workplace
  • Completion of workplace-based tasks / projects which require students to apply the relevant competencies in the workplace
  • Third party reports from students’ supervisors

Assessment timeframes

The timeframe for completing the assessment for each module is four months. That is, students have four months after attending the training for Module 1 to submit the assessment for Module 1; four months after attending the training for Module 2 to submit the assessment for Module 2, and so on.
Students are encouraged to prioritise completion of their assessments ahead of attending further training, and should space their attendance at each module so that assessments do not build up.