Training Services Australia

Additional Information For Our Training Courses

Language, literacy and numeracy (LLN) requirements

A reasonably high level of reading and writing ability is required to complete the qualification. Students will need to demonstrate the ability to:

  • access, read and interpret Training Packages (via the internet)
  • develop and document learning programs, assessment plans and assessment instruments (using a computer)
  • present training to groups, and manage the learning process including asking and answering questions and providing feedback
  • plan the timing of training sessions and deliver in accordance with plan
  • document feedback provided to learners and assessment candidates
  • prepare and assessment training records
  • Students are also required to have computer skills for internet research and word processing.
  • Those who struggle with reading or writing, or who are unable to use computers, are cautioned against enrolling this qualification unless they also organise appropriate literacy support.

Access to a practice environment

Those undertaking the TAE40110 Certificate IV in Training and Assessment are expected to have access to an operating training and assessment environment which provides opportunities for practice, for applying skills and knowledge and for undertaking relevant work activities that address the requirements of the units which make up the qualification.

Training Services Australia is not generally able to organise work placements / practice environments for students undertaking this qualification, however we will endeavour to assist students where possible in this regard.

Special needs

Training Services Australia will endeavour to assist those with special needs to successfully complete this qualification. However, we request that students with special needs contact us, before enrolling in the qualification, to discuss their needs. This will help us to provide advice about the suitability of the qualification and to discuss adjustments that could be made to improve the students’ learning experience.

Resources provided

Training Services Australia provides students with the following resources for each module:

  • Participant manual and file
  • Assessment document
  • Electronic copies of the assessment document and other useful resources are made available to students through TSA’s website.

Support provided

Training Services Australia provides email and telephone support to students throughout the program.

We also run assessment support workshops from time-to-time. These provide students with the opportunity to have time away from the workplace to work on their assessments, with support from a TSA facilitator. These workshops may be organised ‘in-house’ by students’ employers, or students may choose to attend a public workshop at our premises in Mount Lawley (fees apply).

Additional one-on-one coaching is available, at an hourly rate, for those who need it. Information about costs associated with coaching is available on the TSA website.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning is available for this qualification. It is suitable for those already have the necessary skills and knowledge in one or more of the areas which make up the Certificate IV in Training and Assessment, and do not wish to undergo further training in these areas.

RPL is a way of shortcutting the training process. It is not a way of shortcutting the assessment process. To be granted RPL, students must provide evidence of their competence to a TSA assessor. Evidence requirements may vary, depending on the unit(s) of competency being assessed. However, they typically include answers to theory questions, work samples and supervisor reports. Students must also participate in an assessment interview with a TSA assessor, and in some cases the assessor may wish to observe students’ performance delivering training, making presentations or conducting assessments.

Information about costs associated with RPL is available on the TSA website.

Those who are considering seeking RPL, are invited to speak with a TSA Training Advisor. The Training Advisor will make an initial assessment of the student’s suitability for RPL and discuss the RPL process in detail before sending an application kit. Alternatively, you may also wish to read our Overview of TAE40110 RPL requirements document before speaking with a TSA Training Advisor.

National recognition

Training Services Australia recognises qualifications and statements of attainment issued by other Registered Training Organisations under the Australian Qualifications Framework.

Students who have already achieved some of the units covered by the qualification may be able to obtain a reduction in training or assessment requirements, and should contact a TSA Training Advisor for advice.

Before recognition can be granted, a TSA representative will need to sight the statement(s) of attainment for any units for which recognition is being sought.

Advice for completing the qualification successfully

Training Services Australia offers the following advice to students to help them complete this qualification successfully:

If your employer is sending you on the course, find out why you have been selected to attend the training, and how your role will change (if at all) after you have completed the training.

Approach the training with an open mind. Demonstrate a willingness to learn, as well as to share the benefits of your experience with others who are attending the training.

If possible, organise a support person from your workplace who you can meet with on a regular basis to discuss your progress (e.g., half an hour each fortnight) and from whom you can seek assistance where required. Ideally this person would be your supervisor or a representative from your organisation’s training department.

After each module, discuss with your supervisor or support person how the training undertaken relates to your workplace, as well as the assessment requirements.

Try to align the assessment activities with your work requirements. In this way, you will be completing your assessments at the same time as you go about your day-to-day work.

Set aside regular time to work on your assessment activities. This could be at work, at home, or a combination of the two. As a rough guide, plan to set aside 3 – 6 hours per week for the duration of the program to work on your assessments.

If possible, negotiate with your employer for them to provide time at work for you to work on your assessments.

Refer back to the information contained in your Learner Guides as you undertake your assessments.

If the assessment requirements of some unit(s) do not align well with your workplace, be prepared to work with your supervisor / support person to identify opportunities for completing the assessments. For example, they may be able to assign you a special project or alternative duties to help satisfy assessment requirements.

Speak with your support person or contact TSA if you get stuck or become confused about any part of your assessment.