Workplace Information and Continuous Improvement
(Perth)

Course cost:

$695* per person (public workshops).

* Group Rates: Special rates can be negotiated for workshops conducted by Training Services Australia on behalf of our clients, exclusively for their personnel.

Course duration:

3-days

Course dates:

Click on a date below to enrol on this course

Unit(s) covered:

BSBINM401A – Implement workplace information system
BSBMGT403A – Implement continuous improvement
BSBWRT301A – Write simple documents

Delivery method:

Face-to-face, off-the-job facilitated learning, reinforced by a practical, work-based assignment completed after the workshop.

Who should attend?

Frontline managers who are required to manage information, write simple
documents, and lead teams to implement the organisation's continuous
improvement systems and processes.

Pre-requisites:

No qualifications are necessary to participate in this workshop. However,
a reasonable level of reading and writing ability is required, as well as
basic computer skills.

To complete the assessment component of this course, you will need to
be working in an organisation where you have responsibility for leading a
team, working with the organisation's information systems, and
implementing continuous improvement processes and activities.

Workshop description:

To equip participants with the skills, knowledge and attitude to implement workplace information systems, implement continuous improvement and write simple documents

Homework:

Learners may be required to complete some work at home after each day of the course, in preparation for the following day.

Pre-course work:

Learners are encouraged to prepare for the course by reflecting on the following questions which will be discussed during the course:

•  What are the main types of information that you work with on a day-to-day basis?

•  What tools and techniques do you use to analyse and report information?

•  What information systems does your organisation have in place and how are you expected to use them?

•  What technology do you use for managing information (spread sheets, databases, project management software, etc)?

•  What are your organisation's requirements for file storage, document control and privacy of information?

•  What quality framework / quality standards does your organisation use?

•  How are you expected to contribute to continuous improvement in your organisation?

•  What continuous improvement policies, procedures and forms does your organisation have?

•  What types of documents are you expected to write as part of your work role?

•  Does your organisation have a style guide or particular templates that need to be used for preparing different types of documents?

• Workplace information
• Tools and techniques for managing
  information

• Using and improving workplace information
  systems

• Continuous improvement concepts
• Establishing an environment for continuous improvement
  
  

• Identifying improvement opportunities
• Planning, implementing and reviewing
  improvements

• Planning, implementing and reviewing
  improvements (continued from Day 2)
• Planning to write a document
  

• Written communication approaches
• Suggestions for writing well