Training Services Australia

Leadership, Team Effectiveness & Diversity

leadership and team effectivenessWhy choose us?

Successful leaders are more efficient in achieving organisational goals and improve culture. Our Leadership and Team Effectiveness course has been continually refined over 14 years to ensure that we are the benchmark provider of this qualification in Australia. We take the time to ensure leaders are fully equipped to lead and develop their teams to achieve.

If you are looking for leadership training for yourself or your staff from a training provider with a reputation for quality and integrity, please contact our friendly and professional training advisors.

Who should do this training?

Frontline managers, Supervisors, Team Leaders and those who are required to provide leadership and guidance to others and have responsibility for the effective functioning and performance of a team and its work outcomes. This module contains 4 units from the Cert IV in Leadership and Management (Previously Frontline Management)

How long does the course go for?

The workshop duration is 5 days.

What is the cost?

$1200 per person.
The price is for our public workshops in our Perth office. Special rates can be negotiated for programs conducted by Training Services Australia on behalf of our clients, exclusively for their personnel.

Where are the training locations?

Our public workshops are located in Perth at our training centre.
We can also offer in-house client specific training overseas, throughout regional Australia as well as all capital cities including Darwin, Adelaide, Sydney, Melbourne, Brisbane and Canberra.

When is the course available?

Public course dates are listed below. Please click on the date to enrol. In-house private training can be arranged at a time and date suitable to your business.

Leadership and Team Effectiveness (Part of Cert IV in Frontline Management)

Leadership, Team Effectiveness and Diversity (Part of the Cert IV in Leadership and Management)

Are there any course pre-requisites?

No qualifications are necessary to participate in this workshop. However, a reasonable level of reading and writing ability is required, as well as basic computer skills. To complete the assessment component of this course, you will need to be working in an organisation where you have responsibility for leading and supervising others.

Which unit(s) are covered?

BSBMGT401 – Show leadership in the workplace
BSBLDR402 – Lead effective workplace relationships
BSBLDR403 – Lead team effectiveness
BSBLDR404 – Lead a diverse workforce

What topics and activities are included?

Day 1

  • The role of the supervisor
  • Leadership theories and models
  • Enhancing the organisation’s image
  • Making informed decisions

Day 2

  • About teams and team effectiveness
  • Planning to achieve team outcomes
  • Developing team cohesion and facilitating teamwork

Day 3

  • About teams and team effectiveness
  • Liaising with management
  • Liaising with management

Day 4

  • Building networks and relationships
  • Managing difficulties into positive outcomes
  • Managing conflict

Day 5

  • Identifying workforce diversity
  • Factoring diversity into team plans and operations
  • Engaging with a diverse workforce
  • Supporting and encouraging diverse workforce members

Is there any pre-course work?

Learners are encouraged to source the following information from their organisation before attending the workshop:

  • A copy of their job description form / position description / duty statement
  • Their organisation’s value statement / list of values
  • Their organisation’s code of conduct
  • Their organisation’s performance management procedures
  • Their organisation’s diversity policy

What about homework and assessment requirements?

Learners may be required to complete some work at home after each day of the course, in preparation for the following day.
Completion of on-course assessment activities designed to test learners’ underpinning knowledge of leadership, team effectiveness and effective workplace relationships.
Post-course assignment, including:

  • Structured tasks / activities to provide evidence of the application of leadership skills, promoting team effectiveness and building effective relationships in the workplace
  • Answers to questions about practical application of key components of the course (may be presented in writing or via an interview with a TSA assessor)
  • Third party report from supervisor confirming practical application of competencies in the workplace

Is there any more information?

Yes! Click here for more detailed course information including Language Literacy and Numeracy requirements, RPL and other general advice. Please also review our learner agreement prior to enrolment which contains important information about your rights and obligations as well as support services. Additionally you can email us here or call us on 08 9422 6444.