Training Services Australia

Certificate IV in Leadership and Management (Previously Frontline Management)

certificate iv in frontline managementWhy choose us?

Quality leaders and managers are pivotal to the success of any organisation. Our Cert IV in Leadership and Management (previously Frontline Management) course has been continually refined over 14 years to ensure that we are the benchmark provider of this qualification in Australia. We take the time to ensure learners are fully equipped to lead and develop their teams to achieve.

If you are looking for a qualification for yourself or your staff from a training provider with a reputation for quality and integrity, please contact our friendly and professional training advisors.

Who should do this training?

The Cert IV in Leadership and Management qualification is pitched at those with formal management responsibility (usually at the first tier of management). They may have existing qualifications and technical skills, but require skills or recognition in supervisory functions. They typically report to a manager. At this level, frontline managers provide leadership and guidance to others and take responsibility for effective functioning and performance of the team and its work outcomes. Job titles relevant to this qualification include coordinator, supervisor and team leader. To view the packaging rules for the qualification, please click here.  The units that Training Services Australia delivers can be found in our qualification outline.

How long does the course go for?

Cert IV in Frontline Management (12 Days)

Cert IV in Leadership and Management (15 Days)

Total duration spread over four separate modules. There is no set timeframe for attending the modules. However, most students are comfortable undertaking the program over 6 – 12 months.

What is the cost?

Cert IV in Frontline Management – $2890

Cert IV in Leadership and Management – $3650

The price is for our public workshops in our Perth office. Special rates can be negotiated for programs conducted by Training Services Australia on behalf of our clients, exclusively for their personnel.

Where are the training locations?

Our public workshops are located in Perth at our training centre. We can also offer in-house client specific training overseas, throughout regional Australia as well as all capital cities including Darwin, Adelaide, Sydney, Melbourne, Brisbane and Canberra.

When is the course available?

Public course dates are listed below. Please click on the date to enrol. In-house private training can be arranged at a time and date suitable to your business.

Cert IV in Frontline Management (Superseded)

Leadership and Team Effectiveness Operational Planning and Client Service Workplace Info and Continuous Improvement WHS for Supervisors
$950 (4 Days) $695 (3 Days) $695 (3 Days) $550 (2 Days)
Dec 15 - Dec 17, 2015 Dec 10 - Dec 11, 2015
Feb 22 - Feb 23, 2016
Apr 27 - Apr 28, 2016
May 30 - May 31, 2016
Jun 27 - Jun 28, 2016

Cert IV in Leadership and Management (Current)

Leadership, Team Effectiveness & Diversity Planning Organising and Risk Management Workplace Communication & Continuous Improvement WHS for Supervisors
$1200 (5 Days) $950 (4 Days) $950 (4 Days) $550 (2 Days)
Jan 11 - Jan 15, 2016
Feb 15 - Feb 19, 2016
Apr 11 - Apr 15, 2016
May 16 - May 20, 2016
Jun 20 - Jun 24, 2016
Jan 5 - Jan 8, 2016
Mar 14 - Mar 17, 2016
May 23 - May 26, 2016
Feb 22 - Feb 25, 2016
Apr 18 - Apr 21, 2016
Jun 27 - Jun 30, 2016
Dec 10 - Dec 11, 2015
Feb 22 - Feb 23, 2016
Apr 27 - Apr 28, 2016
May 30 - May 31, 2016
Jun 27 - Jun 28, 2016

Are there any course pre-requisites?

No qualifications are necessary to participate in this course. However, a reasonable level of reading and writing ability is required, as well as basic computer skills.  To complete the assessment component of this course, you will need to be working in an organisation where you have responsibility for leading and supervising others.

Is this qualification current?

The Cert IV in Frontline Management has been superseded by the Certificate IV in Leadership and Management (BSB42015), however Training Services Australia is permitted to continue training, assessing and issuing the Certificate IV in Frontline Management until 25 March 2016.
Please refer to the following link for information which will help you to decide which qualification to enrol in: Cert IV FLM to Cert IV Leadership and Management Document
You can also contact a TSA Training Advisor for advice.

What are the assessment requirements?

Both the Cert IV in Leadership and Management and the Certificate IV in Frontline Management are competency-based qualifications. This means that in order to attain the qualification, students need to do more than just attend the training. They also need to provide evidence that they have understood the training and applied it in the workplace. Further information on assessment requirements can be found in the qualification outline and in the outline for each course.

Is there any more information?

Yes! Click here for a full qualification outline. Please also review our learner agreement prior to enrolment which contains important information about your rights and obligations as well as support services. Additionally you can email us here or call us on 08 9422 6444.