FLM Course Downloads

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Certificate IV in Frontline Management

FLM Module 1 - Leadership and team effectiveness

FLM Module 2 - Operational planning and client service

FLM Module 3 - Workplace information and continuous improvement

Data analysis tools spreadsheet

FLM Module 4 - OHS for supervisors

BSBMGT402A - Implement operational plan

BSBWOR401A & BSBWOR402A - Workplace relationships and team effectiveness

BSBWOR402A - Promote team effectiveness

BSBWOR404A - Develop work priorities

BSBCMM401A - Make a presentation

Certificate III in Frontline Management

BSBWOR301A - Organise personal work priorities and development

BSBFLM312B - Contribute to team effectiveness

BSBFLM303C - Contribute to effective workplace relationships

BSBFLM309C - Support continuous improvement systems and processes

BSBCMN311B - Maintain workplace safety

Diploma of Management

BSBMGT516A - Facilitate continuous improvement